Free Shipping
We offer free shipping on all orders within the US with no minimum purchase required.
Delivery Time
Orders are processed within 1-3 business days. Orders placed after 12:00 PM will be processed the next business day. US shipping typically takes 3-5 business days, resulting in a total delivery time of approximately 4-8 business days.
Tracking Your Order
You will receive a tracking number via email within 1-2 business days after shipping.
Address or Product Changes
Changes to the shipping address or products must be requested within 6 hours of placing the order. Processing time may extend by 1-2 business days if changes are made.
Issues with Tracking Number
Tracking numbers may take 1-2 days to update. Contact us if the tracking number does not work within 3 business days.
Missing Items
Report any missing items within 48 hours of receiving your package.
Late Deliveries
If your delivery is delayed, contact us for resolution within 2 business days.
Customer Support
If you have any questions or concerns, please contact our customer service team at [email protected]. We typically respond within 1-2 business days.
Email: [email protected]
Office Address: 71-75 Shelton St, Covent Garden, London, WC2H 9JQ, United Kingdom
Support Hours: Monday to Friday | 10:00 AM – 8:00 PM (GMT)